Client engagement terms
Effective July 31, 2026. These are general terms for ABDOREN paid services. A proposal, statement of work, or service agreement may add to or change these terms for a specific engagement. The specific written agreement controls.
An engagement begins only after the client accepts the written engagement record issued by ABDOREN and satisfies its stated payment and intake conditions. That record identifies the client, deliverables, fee, payment schedule, timing, revision allowance, responsibilities, and known exclusions.
ABDOREN performs only the services stated in the accepted scope. Any service, meeting, visit, revision, implementation activity, or deliverable not stated there is excluded unless added in writing.
The client provides accurate, complete, and timely records, decisions, access, and approvals required for the work. ABDOREN may rely on information supplied by the client and authorized parties. The client remains responsible for pricing, professional judgment, licensing, code compliance, field verification, contracts, business decisions, and construction execution.
ABDOREN may identify missing information, inconsistent instructions, unclear responsibility, or decisions that affect the work. Timing may pause while those matters remain unresolved. ABDOREN is not responsible for concealed conditions, inaccurate source material, omitted information, or later changes that could not reasonably be determined from the approved records and access.
Fees and payment timing are stated in the engagement record or invoice. ABDOREN may require a deposit or full payment before reserving capacity or starting and may suspend work or withhold delivery while an amount is past due.
Any date is based on the agreed scope and information available when the engagement is confirmed. Incomplete information, delayed decisions, expanded scope, additional review, access, another party, illness, emergency, or circumstances outside reasonable control may change timing.
Included revisions are limited to the number and type stated in the engagement record. New information, changed pricing, selections, areas, decisions, meetings, or requests outside scope may be quoted as additional work and require written approval.
The client identifies who may provide information, approve decisions, and request changes. ABDOREN does not contact the client’s homeowner, subcontractors, vendors, employees, or other relationships unless that involvement is authorized.
Each party uses reasonable care to protect nonpublic business, client, pricing, subcontractor, and operating information. ABDOREN uses client information for the agreed service and does not use one contractor’s confidential pricing or operating system to build another contractor’s work.
After all amounts due are paid, the client owns final deliverables created specifically for that client and identified in the engagement record. ABDOREN retains its existing materials, methods, frameworks, general knowledge, internal tools, and working notes unless the written scope states otherwise.
ABDOREN is not a law firm and does not provide legal, engineering, architectural, accounting, tax, or insurance advice. It does not guarantee profitability, estimate accuracy, client acceptance, permit approval, code compliance, dispute prevention, field performance, or any construction result.
Either party may terminate as the specific agreement permits. ABDOREN may suspend or terminate for nonpayment, repeated delay, missing information, abusive conduct, illegal requests, undisclosed conflicts, or material breach. The client remains responsible for performed work and authorized committed costs.
To the extent permitted by law, ABDOREN’s total liability for an engagement will not exceed the fees paid for the specific service giving rise to the claim, and ABDOREN is not liable for indirect or consequential loss. The parties will first try to resolve disputes through written discussion. Texas law and Midland County venue apply unless another law must control.
The engagement record, these terms, and written amendments form the complete agreement for the service. Questions may be sent to projects@abdoren.com.
